“Automated packaging relies on more than just machinery,” says Nathan Dellinger, Technical Support Supervisor at Shurtape. “It depends on the expertise of a skilled technical support team who can turn challenges into solutions, keeping packaging lines moving with expertise and precision.”
Your Packaging Line Support Team
The Shurtape Technical Support Team is a dedicated group of packaging professionals who understand the ins and outs of automated case sealing and packaging equipment maintenance. With hands-on experience across a wide range of equipment and environments, they’re trained to fix and prevent problems.
Whether you’re installing a new system or looking to fine-tune your current setup, our team brings customized insight to every step of the process. From initial demo and evaluation to training, preventative maintenance and emergency service calls, they are your go-to partners for optimizing your automated packaging solutions.
What Sets Them Apart?
Hands-On Industry Experience
Our technicians have extensive experience and expertise related to end of line packaging equipment. That includes optimizing automated tape application across a variety of case erectors and sealers in real-world production settings. They know how to identify small adjustments that can make a big impact–especially when applying carton sealing tape consistently and efficiently.
A Focus on Continuous Improvement
No matter the product, efficiency remains paramount in any facility. That’s why our team, with over 20 years of collective experience, offers the Single Shift Continuous Improvement (SSCI) evaluation. This proven process helps identify opportunities to reduce tape waste, boost throughput and improve seal quality–all in just one production shift. Customers can save 10-20% in tape consumption, making it a turnkey solution to evolve your automated packaging solutions without disrupting production.
Customized Installations
No two facilities are exactly the same. Our team works closely with you to tailor your packaging line to your goals—whether that’s increasing productivity, reducing downtime, eliminating unnecessary tape use or advancing sustainability initiatives with more efficient packaging tape solutions. From Food & Beverage and eCommerce to Pharmaceutical and Personal Care operations, we understand the unique demands of each industry and design systems built to perform in your environment.
Ongoing Support
Our technical support team doesn’t just install and walk away. Our technicians remain available for continued support, offering scheduled maintenance, system checks, and real-time troubleshooting. It’s all part of being a true partner and helping you get the most from your packaging solutions long-term.
Services That Make a Difference
When you bring in the Shurtape Technical Support Team, you gain access to a full range of services designed to make your line more efficient and reliable:
- On-site Demos and Line Evaluations: See potential improvements before making a change.
- Installation and Training: Get your team up to speed quickly with expert guidance.
- Detailed Technical Documentation: Keep everything running smoothly with clear, accessible reference materials.
- Equipment Planning and Mapping: Design your packaging line for success from the ground up.
- Responsive Service Calls: When issues arise, our technicians are just a call away.
Secure Seals, Every Time™
At the heart of the ShurSEAL Packaging Solution is our motto: Secure Seals, Every Time™. That means reliable adhesives, innovative Folded Edge® Technology and a support team that understands how to bring it all together.
When you choose Shurtape, you’re gaining a technical team that’s invested in your long-term success. Whether you’re sealing a few hundred boxes a day or managing a complex, high-speed packaging operation, our experts are here to help your line run smarter, safer and more efficiently.
Want to see what our team can do for your packaging tape solutions? Reach out today and take the first step toward optimizing your packaging line.
